Here you'll find answers to the most common questions about our balloon decorations and deliveries.
We recommend ordering at least 3–5 days before your event. For larger projects or special occasions, a lead time of 1–2 weeks is ideal so we can prepare everything perfectly.
We deliver free of charge in Chur and within a 10 km radius for orders over CHF 100. For deliveries outside this area, please contact us — we'll find a solution together.
Yes! Delivery includes full on-site assembly. We come to your venue, set everything up, and make sure it looks perfect — before your guests arrive.
Absolutely. We offer a wide range of colours. Simply specify your desired colours when ordering, and we'll customise the decoration to match your theme and vision perfectly.
Helium balloons typically stay afloat for 8–12 hours. With Hi-Float gel, this can be extended to up to 24 hours. Foil balloons last significantly longer — often several days.
Yes, we love working with businesses — whether for product launches, team celebrations, trade shows, or company anniversaries. For tailored requests, please send us a message and we'll put together a personalised quote.
We accept payment via Twint, bank transfer, and cash. Payment is made at delivery or by prior arrangement. For larger orders, a deposit may be required.
Changes are possible up to 48 hours before the scheduled delivery. Please contact us as early as possible. Cancellations within 24 hours of delivery unfortunately cannot be accommodated.
We work with high-quality latex balloons, foil balloons, and chrome/metallic balloons. All our materials are of professional grade, designed for long-lasting and impressive decorations.
Yes! Many of our products can be personalised with custom text or numbers. You'll find the relevant options directly on the product page — simply enter your desired text or number.
